Getting Started

Install the app

Setup your band

Troubleshooting

Connect the band

Data quality issues

The band turns off

Band dead after update

Using Pylot

Understanding Flow & Fatigue

Optimal time & length

Live recommendation

Daily summary

Trends

Tags

Firmware Update

Poor data quality

The band doesn’t work after a firmware update

After a firmware update (OTA) of the band, it doesn’t work

When there is a firmware update, the app will highlight that there is an update available. Click this button and follow the on-screen instructions. It should be smooth and quick.

OTA option.jpg

If the update finishes and your band won’t turn on, there was likely an interruption during the update and the band is stuck in OTA mode. The Pylot app should recognise this and then try and complete the update. If not, follow the steps below.

  1. Download the EFR Connect app on either:

    1. iOS
    2. Android

  2. Download this file onto your phone

    Pylot_band_v2.0.8.0.gbl

  3. Open the EFR Connect app, and it will immediately start scanning.

  4. If your band is stuck in OTA mode, you will see a device called ‘OTA’. Click ‘Connect’ next to this device.

  5. It will show a screen like this where you can select the ‘OTA firmware’ option.

select ota.webp

  1. That will bring you to a screen like this where you can select the downloaded file above and start the OTA.

Select file.webp

This should restore your band, and you are good to go. If not, ensure your band is charged and try this, or contact us on [email protected]